Refund policy
Due to hygiene reasons, we do not accept returns or offer refunds on worn or used socks. However, if there’s an issue with your order (such as receiving the wrong item or if your socks arrived damaged), please reach out, and we’ll make it right.
You have 30 days from the date you receive your order to request an exchange.
To be eligible for an exchange, your item must be:
- Unworn and unused
- In its original packaging
We are unable to accept exchanges for sale items or gift cards.
To initiate an exchange, please contact us at hello@pliedd.com with your order number and reason for the request. Once your exchange is approved, we’ll provide a return shipping label and detailed instructions on how to send your item back.
Items sent back without prior approval will not be accepted.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect. We’ll do our best to resolve the issue as quickly as possible.
If you have any questions, don’t hesitate to reach out to us at hello@pliedd.com—we’re here to help!